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Disclaimer - General Disclaimer of Liability

1 Content of the Online Publication:

The operator of the internet site and the authors assume no responsibility for the relevance, correctness, completeness or quality of information provided. Liability claims against the operator or the authors, which relate to material or non-material damages caused by the use or misuse of any information provided or by the use of incorrect or incomplete information are essentially excluded, unless the operator or the authors demonstrably acted with intent or gross negligence. All offers are non-binding. The operator and authors expressly reserve the right to change parts of the pages or the entire offer without separate announcement, to supplement or to delete or temporarily or permanently suspend the publication.


2 References and Links:

Direct or indirect references to external internet sites ("links") that lie outside the responsibility of the operator or the authors would only affect a liability obligation if the operator or authors are aware of the content and it is technically possible or reasonable for the operator or the authors to prevent its use in the case of unlawful content. The operator and authors expressly declare the linked sites were free of illegal content at the time the links were created. The operator and the authors have no influence on the current and future design and content of the linked pages. They therefore expressly distance themselves from the content of all linked sites that were changed after the links were created. This statement applies to all links and references provided within our internet publication as well as to external contributions to guest books, discussion forums and mailing lists set up by the operator. The operator of the site on which a reference was made to illegal, incorrect or incomplete content is exclusively liable for this content and especially for damages resulting from the use or non use of this kind of information and not the operator who solely refers to the respective publication via links.


3 Copyright and Trademark Law

The author is committed to respecting the copyrights of the graphics, audio documents, video sequences and texts used in all publications, to use internally created graphics, audio documents, video sequences and texts or to use licence-free graphics, sound files, audio documents and texts. All brands and trademarks indicated and protected by third parties within the internet publication are subject to the provisions of the applicable trademark law and the right of possession of the respective registered owner, without restriction. The mere mention of a trademark does not imply that the trademark is not protected by third party rights.


4 Copyright

All texts, pictures and other information published on the site are copyright protected by Vorwerk UK Limited, Ashurst Manor, Church Lane, Sunninghill, Berks SL5 7DD unless otherwise indicated. Any storage, duplication, reproduction or transmission of content, including extracts, is only permitted with the written approval of Vorwerk UK Limited, Ashurst Manor, Church Lane, Sunninghill, Berks SL5 7DD. VORWERK is a registered trademark.The copyright for published items created by the author themselves is retained by the author of the webpages. The reproduction or use of such graphics, audio documents, video sequences and texts in other electronic or printed publications is not permitted without the author´s express consent.



5 Legal Validity of the Disclaimer

This disclaimer must be considered part of the internet publication that refers to this page. If parts or individual formulations of this text no longer comply with the applicable legal situation, or do not comply in full, this shall not affect the content and validity of the remaining part of the document.


Please note that the only channels to purchase Vorwerk products are through our Independent Advisors, our official website or in our official store. Unfortunately, there are some fraudulent operators out there, who offer Vorwerk products via alternate online shops and eBay. These offers have no connection to Thermomix UK and and Ireland or Vorwerk Worldwide. While we are not responsible, all cases are being investigated by our lawyers and we are actively working on a solution to deactivate these as they come up more often. If you have fallen victim to one of these fraudulent retailers, please contact the authorities to inform them. To report this scam, you will need:

  • Who you have been in contact with – write down names, numbers and addresses if you have them
  • Why you are suspicious
  • What information you have shared – for example, passwords, PINs, or bank details
  • Whether you have paid any money
  • How you have paid – for example, credit card or bank transfer

You will then need to follow these steps:
STEP 1: Visit
STEP 2: Start reporting by selecting “A Witness”  or “A Victim"
STEP 3: Create an account so that you can track progress of your report
STEP 4: Provide the details in the following sections.

The anti-fraud authorities will be able to help you rectify this.